HOW DOES IT WORK?

Our Christmas savings club is not a credit facility.

Our Christmas Savings Club is based on the traditional Christmas Hamper model of place your order and pay it off over a number of weeks and then your order arrives in time for Christmas. This is a simple, but effective way of saving for Christmas.

All you need to do is choose what items you want then simply go through to the checkout and choose the date of your first payment and choose the payment plan that suits you, then simply send us your order. We will then set up your payment plan for you and after the 15th November we send your order out to you via a courier or our own delivery vans in time for Christmas.

PAYMENT PLANS

We can tailor our payment plans to suit your circumstances. We have 4 ways you can make your payments, please note that all payment plans need to be finished by the 15th November.

  1. With a debit or credit card by setting up your payment plan on our website. Simply add the items you are interested in into your shopping basket. Proceed to the checkout where you will be asked to fill in your details and send us your order and also making your first payment.
  2. With a debit or credit card by sending us your order and then one of our sales team will contact you to set up your payment plan. Simply add all the items you are interested in into your shopping basket. Proceed to the checkout where you will be asked to fill in your details and send us your order (please enter the date of your first payment into the box, this so we can contact you before this date and get your payment plan set up in time).
  3. Via PayPal by setting up your payment plan on our website. Simply add all the items you are interested in into your shopping basket. Proceed to the checkout where you will be asked to fill in all the your details and send us your order (please enter the date of your next payment into the box, this is so we can send you your PayPal invoice on the right date. PayPal invoices are set up to be sent automatically and all PayPal payments are fully protected by PayPal.
  4. This is for customers who live in our local delivery area which is North Kent, South East London, East London and South Essex. We could arrange for to have one of our sales team call to collect your payment in person if this suits you better.

If for any reason your payments decline you will receive a text message just informing you that it has happened, if you could reply by letting us know when we can take that payment that is appreciated. We do not set up Direct Debits for customers, all payments are taken via debit/credit card for the simple reason you do not get charged by the bank if a payment does decline.

If you fall behind on your payments please do not worry, we review payment plans regularly and adjust your payments accordingly so that you are still able to finish by the 15th November.

 

PAYMENT SECURITY

All payments made to Bilco Direct for our savings club are ring fenced from the every day running of our business. This has been a Government Guideline since Farepak went into administration in 2006. 

DELIVERIES

 

We can deliver our Christmas Hampers, Gifts and Toys to anywhere in the UK.

 

HAMPER DELIVERIES

All our hamper deliveries come in two sections.

Dry delivery.

Frozen delivery.

If you live inside of our delivery area.

These deliveries will be made by our own delivery team. You will be notified by one of our sales staff with your delivery slot nearer the time.

This year the local delivery days will be: Dry Deliveries: Saturday 23rd November, Frozen Deliveries Saturday 18th December.

Our gift and toy orders will be delivered by our own delivery vans and you will be notified of the delivery day by one of our sales team.

If you live outside of our delivery area.

These deliveries will be made by a specialist courier service. (frozen hampers will be delivered by freezer vans.)

You will receive a letter from us giving you the delivery date and the courier will contact you prior to your delivery with your time slot. Our gift and toy orders will be sent out by a courier as well, we will notify you when your order has been picked up and a tracking number supplied so you can keep track of your delivery.

 

GIFT & TOY DELIVERIES

All of these deliveries are made via a courier service such as Royal Mail or Hermes. We will contact you after the 15th November to arrange your delivery, you can postpone your delivery to a little closer to Christmas if this suits you Rather than having a load of toys arrive in November. All deliveries inside of our delivery area will be delivered by our own delivery vans.

 

 

If you would like anymore information about our deliveries or delivery area’s please feel free to contact us on 01474 823839¬†option 2 and one of our sales team will be happy to help.

Or email us on Mail@bilcodirect.co.uk